Reference

Legal Terms That Actually Make Sense

moonbet operates where state law permits — your account, your data, and your payment activity with PayPal, Venmo, or Play+ are all covered by the terms on this page. Read what applies to you before you start, so there are no surprises later.

State-Dependent AccessPayPal & Venmo Transactions CoveredAccount Data Retention PolicyUser Rights OutlinedContact Path Included

Explore the Lobby Read FAQ

HOW WE HANDLE IT

Data, Cookies, Security and Your Account

We keep your personal data only as long as your account is active or as required by the state rules that govern where you play. You can request a copy of your stored data or ask us to delete it — both options are in the Legal tab of your account settings. SSL encryption covers every page session, including payment flows through PayPal, Venmo, and Play+.

Cookie Policy

We use session cookies for login continuity and analytics cookies to see which sections of the lobby you visit. You can adjust non-essential cookies from your browser settings at any time.

Account Security

Every login is protected by a one-time passcode sent to your registered phone. If your number changes, update it in account settings immediately — OTP delivery to an old number creates access risk.

Data Retention

We retain transaction records for the period required by applicable state regulations. Inactive accounts have data reviewed at the 24-month mark; you'll receive an email before any action is taken.

Who to Contact for Changes

To update stored personal details, correct a data error, or request full account erasure, use the request form under the Legal tab — or email us directly with your account ID for faster routing.

What Our Legal Terms Cover

moonbet Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access to moonbet is subject to state law. Not every US state permits online casino or sportsbook activity, so eligibility depends entirely on where you are when you log in. We do not claim a federal licence or nationwide authorization — what we do is operate

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within the states where access is legally available. When you create an account and fund it through PayPal, Venmo, or a Play+ prepaid card, you confirm that your use is lawful under applicable local rules. Our terms cover account creation, payment processing, data handling, and what
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happens if your state's legal status changes. Withdrawals processed through the same payment rail you deposited with — PayPal back to PayPal, Venmo back to Venmo — are governed by those providers' own terms in addition to ours. Play+ prepaid card activity follows the card issuer's
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cardholder agreement alongside what's written here. We reserve the right to restrict or close accounts in states where access is not permitted. The full terms document, which governs disputes and liability limits, is available in your account settings under the Legal tab.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY CONTACT PATHS

Reach Us on a Legal Question

If you have a question about your rights under our terms, a data request, or a dispute about a payment processed through PayPal, Venmo, or Play+, we have three direct contact paths. Use the one that fits the urgency of your question — chat for fast clarification, email for formal written records.

Live Chat Open the chat icon from any page inside your account. A real agent handles legal clarifications, account-access questions, and payment dispute context during staffed hours.

Email Support Send a written request to our support email for formal data inquiries, account deletion requests, or dispute escalation. Email creates a timestamped record for your records.

Account Settings Your account's Legal tab holds the current full terms document and a one-click request form for data access or erasure under applicable privacy rules.

What You're Actually Asking About Our Terms

These are the legal questions we hear most from US players. If yours isn't here, the live chat or email contact paths above will get you a direct answer.

Access depends on your state's laws. We operate where permitted. Log in or create an account only if online casino or sportsbook activity is legal in your state — eligibility is your responsibility to confirm.

Yes. You can request a copy of your stored data or ask for deletion through the Legal tab in account settings. Email requests also work — include your account ID for faster processing.

PayPal and Venmo transactions are covered by our payment terms and by each provider's own user agreement. Disputes about a specific transfer should be raised with us first, then escalated to the payment provider if unresolved.

We store account registration details, transaction history, and session logs. Retention periods follow applicable state requirements. You can request a full data export from the Legal tab anytime.

Yes. Submit a deletion request through account settings or via email. Some transaction records may be retained for the period required by law even after an account is closed.

Start with live chat for fast clarification. For formal disputes, email creates a timestamped record. If a payment-specific dispute involves PayPal, Venmo, or Play+, reference your moonbet transaction ID in every message.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoTerms & Conditions InfoAbout Us

Legal Terms That Actually Make Sense

Data, Cookies, Security and Your Account

Cookie Policy

Account Security

Data Retention

Who to Contact for Changes

Reach Us on a Legal Question

What You're Actually Asking About Our Terms

01 Is moonbet legal in my state?

02 Do I have rights over my personal data?

03 How are PayPal and Venmo transactions handled legally?

04 What data does moonbet store about me?

05 Can I delete my account and have my data erased?

06 Who do I contact if I disagree with a term or policy decision?

Legal

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